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Support Plans

🛠️ Secure A Crew to Support You

A support budget is a set amount you allocate each month or quarter for on-demand help from Island Pitch. Rather than quoting every single task, your budget acts like a running tab for updates, fixes, improvements, and strategic tweaks.

No delays. No surprises. Just steady, reliable support when you need it via email, chat and a convenient knowledge base and support portal.

🛶 Light Lift

Perfect for small businesses or startups looking to kickstart their digital marketing efforts and have consistent support for their CRM and Content Management needs.

$895/month

Light Lift plan includes

  • Up to 4 small support requests (like content edits, form fixes, or CRM tagging)
  • One platform audit or simple automation each month
  • Priority tracking via the Harbor Support Portal

⛵ Full Sail

You’re picking up speed, and this crew is here to catch the wind. Full Sail covers consistent updates, smart automation, and support that moves with you.

$1675/month

Full Sail plan includes

  • Everything in Light Lift plus
  • 5–7 tasks per month across web, CRM, and automation
  • Mid-level workflows (email triggers, data syncs, mini dashboards)
  • Monthly strategy check-in or review with your dedicated crew

🌊 Open Seas

Multiple projects? The Heavy Seas Crew is your elite squad — ready to steady the ship with full-stack support, dev-powered innovation, and next-level coordination.

$2550/month

Open Seas plan includes

  • Everything in Full Sail plus
  • Multi-department backlog handling or launch support
  • Cross-system integration or automation builds (HubSpot + Make + more)
  • Weekly prioritization + task grooming from submitted tickets

🚢 Flagship Custom Crew – Let’s Talk

When off-the-shelf just won’t cut it, the Flagship plan is fully tailored for your mission. Whether it’s enterprise security, specialized dev, or multi-channel scale-up — we chart the course and crew up to fit.

  • Scoped to your ops model, compliance needs (HIPAA, SOX), or partner stack
  • Includes dev hours, strategic oversight, and crew alignment sessions
  • Tailored documentation and multi-channel support workflows

The top 5 bullets from your Terms of Service for Support Our Stuff, summarized for quick reference

Prefer to read all the fine print?

Access our full Terms of Service and our Frequently Asked Questions for our Support Our Stuff program tiers.