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Harbor Support

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Your Portal to Island Pitch

Welcome to your Harbor Support Portal — the go-to spot for everything you need. Whether you're tracking a support ticket, reviewing deliverables, or checking in on progress, this is your command center. No more digging through emails or guessing what's next. We've got it all in one place.

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🛠️ What You Can Do Here

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✅ Track Support Tickets

All your support tasks are logged in our ticketing system (powered by Jira). You’ll be able to:

  • See what’s in progress, resolved, or waiting for info

  • Comment directly on tasks

  • View time spent and outcomes

 

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📁 Access Shared Knowledge

From product requirements to creative assets and technical documentation — project knowledge is easy to find, organized, and up to date.

  • Product & technical documentation

  • Creative previews or design files

  • How-to videos and training pages 
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💬 Stay in the Loop

Need to ask a question or give quick feedback? Use our built-in messaging or comment tools to communicate directly with your crew.

  • Message your project manager or support lead

  • Tag Island Pitch team members

  • Get notifications when something is ready

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🔄 Real-Time Updates

We sync our tools with your portal to keep everything current. As soon as something changes in Jira or your project timeline, it shows up here.

No guessing. No lag.

Jump Into the Portal
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🧠 Tips to Make the Most of It

  • Bookmark your client dashboard for quick access

  • Check in weekly for updates and task progress

  • Use comment threads instead of email chains

Read our FAQ
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🎯 Ready to Log In?

Self registration makes it easy for you to get connected with the Island Pitch Crew.

Do Cool Things the Right Way!®
— and keep it all in one place.

Log In or Register
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📣 Still Got Questions?

We may have answers... Check out our Frequently Asked Questions page!

Do Cool Things the Right Way!®

Dive into the FAQ